Appointments

From Monday 2nd March 2026, all GP appointment requests must go through our new triage system.

How it works

When you contact the practice to request an appointment, our reception team are required to ask a series of brief yes-or-no questions about your symptoms. This information will be reviewed by the duty GP, who will decide the most appropriate appointment or next steps.

Our reception team cannot bypass this process or book directly into GP appointments.

eConsult – Online Requests

The following requests must be submitted using the online eConsult form via our homepage:

• Fit notes
• Letter requests
• Non-urgent appointment requests

Submitting your request online helps the clinical team review and respond appropriately.

Important

Please do not duplicate requests by both telephoning and submitting an online eConsult for the same issue, as this can delay our response time.

If you have a medical emergency (such as chest pain, breathing difficulties, or vomiting blood), please call 999 immediately.

This system is in place to ensure appointments are used safely and appropriately.

Please help us to help you by always cancelling appointments when you can’t attend! Our cancellation line is 020 7515 4701. Please put it in your mobile phone! We can always use the appointment for someone else.

Our reception is open:
Monday to Friday 8.00am to 6.30pm
Saturday CLOSED*

* The Practice is currently open on select Saturday's

Phone: 020 7515 4701
Our phone lines are open from 8.00am to 6.30pm

If you are experiencing, chest pain or any other life threatening emergency please dial 999. For urgent medical advice that cannot wait until the surgery reopens, please dial 111, free of charge, to receive medical advice or be directed to the most appropriate service.

Urgent enquiries NHS 111
If you’re worried about an urgent medical concern, call 111 and speak to a fully trained adviser.